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Controlplus fitness & health

Collecting member feedback and reviews

Measure member satisfaction with NPS feedback and turn positive experiences into online reviews that attract new members.

You only know how members experience your club when you ask. With NPS feedback you measure satisfaction structurally and turn positive responses into reviews that convince new members.

NPS measurements

Measure structurally how likely members are to recommend your club.

Closed loop feedback

Every response gets a follow-up, so members feel heard.

Reviews for online marketing

Happy members are invited to share their experience online.

Collecting member feedback and reviews — Controlplus